Managing tools across multiple Voice AI Assistants just got simpler. The new AI Tools Library lets you create tools once and share them across all your assistants.
Previously, tools were tied to individual assistants. If you wanted the same transfer logic or hangup behavior across multiple assistants, you had to configure each one separately.
Now you can:
Existing assistants with legacy tools continue to work as before. You can migrate tools to the shared library at your own pace:
New assistants are created with library tools by default, making it easy to maintain consistency across your Voice AI deployments.