Soundboard Feature Request Portal Now Available for All Customers

Soundboard, a new feature request portal, is now available to all customers in the Mission Control portal. Customers can submit, vote on, and track feature requests through a structured intake process with duplicate detection, screenshot attachments, and a public API for programmatic submission.

The portal lives at portal.telnyx.com under Feature Requests, with no separate signup needed. Requests are organized across 16 product areas so they reach the right team. Before a new request is created, the system suggests existing matches, reducing fragmentation and consolidating votes. Up to 3 screenshots per request help product teams reproduce and understand the context behind each ask. For teams integrating feedback collection into their own tools, the public API supports submitting and querying requests programmatically at api.telnyx.com/v2/soundboard.

Getting started

1. Log in to the Mission Control portal at portal.telnyx.com.
2. Navigate to Feature Requests in the portal menu.
3. Click "Submit a request" to create a new feature request, or browse and vote on existing ones.
4. For API access, authenticate with your Telnyx API key and send requests to https://api.telnyx.com/v2/soundboard/requests.

curl -X POST https://api.telnyx.com/v2/soundboard/requests \
  -H "Authorization: Bearer ***" \
  -H "Content-Type: application/json" \
  -d '{
    "title": "Support for custom SIP headers",
    "description": "Allow custom X-headers on outbound SIP trunk calls",
    "product_area": "sip-trunking"
  }'

Learn more in the Mission Control portal.