Telnyx now supports WhatsApp Business messaging for registered Telnyx numbers. Manage the full channel from embedded Meta signup to two-way conversations through the Telnyx Mission Control Portal and REST API.
This adds WhatsApp coverage across 180+ countries to your existing Telnyx messaging stack, without requiring a separate Meta integration.
What's new
Embedded signup: Start WhatsApp Business onboarding directly from the Telnyx portal and complete Meta business registration in one flow.
WABA management: View and manage WhatsApp Business Accounts (WABAs) and linked number resources in Telnyx.
Messaging API: Send WhatsApp messages using the /v2/messages/whatsapp endpoint in the Telnyx Messaging API.
Template support: Create and manage message templates for outbound initiation (authentication, utility, marketing, and service categories).
Two-way messaging: Reply with free-form messages during the 24-hour customer conversation window.
Use your Telnyx number: Register existing Telnyx numbers for WhatsApp if they can receive the one-time verification code.
Why it matters
WhatsApp reaches users across 180+ countries where SMS delivery rates are lower or where customers prefer messaging apps. By managing WhatsApp Business Accounts inside Telnyx, teams avoid building a separate Meta integration: signup, number linking, template management, and message delivery are all handled through the same portal and APIs you already use for SMS and voice.
Example use cases
Customer support: Handle two-way WhatsApp conversations from within existing Telnyx-powered workflows.
Travel and logistics: Send real-time updates and receive replies from customers globally.
Authentication: Use approved WhatsApp templates for OTP and verification flows.
Global messaging: Reach users in markets where WhatsApp is the dominant messaging channel.
