WhatsApp Messaging

Send and receive WhatsApp messages through Telnyx. Onboard directly in Mission Control, manage templates, and handle two-way conversations, all with the same messaging platform you already use.

WhatsApp Business Messaging
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Your customers are already on WhatsApp. Are you?

2 billion people use WhatsApp every day, yet most businesses still rely on SMS or email to reach them. Telnyx gives you a direct line into WhatsApp Business messaging: send notifications, handle two-way conversations, manage templates, and verify users, all through the same API you use for the rest of your communications stack.

FEATURES

Everything you need for WhatsApp Business messaging

Manage templates, handle conversations, and track delivery through the Telnyx portal and API.

  • Embedded Signup

    Start onboarding from Mission Control. Complete Meta business verification and link your WhatsApp Business Account without switching tools.

  • Template Management

    Create and manage message templates for authentication, utility, marketing, and service use cases. Submit for Meta approval directly from the portal.

  • Two-Way Messaging

    Reply with free-form messages during the 24-hour customer conversation window. Support real-time support, order updates, and appointment reminders.

  • Bring Your Own Number

    Register numbers you already own. If the number can receive a verification code, you can use it for WhatsApp Business.

  • Delivery & Read Receipts

    Track message status from sent to delivered to read. Webhook notifications keep your system updated in real time.

  • Mission Control Dashboard

    View conversation flows, template performance, and delivery metrics. Manage numbers, accounts, and settings in one dashboard.

BENEFITS

Reach that SMS cannot match

WhatsApp has over 2 billion monthly active users across 180+ countries. Reach customers on the channel they already check, without asking them to download anything new.

2B+

ACTIVE USERS

Higher engagement than email

WhatsApp messages see open rates above 90% and response rates far beyond email or SMS. Customers engage on their terms, in real time, in a familiar interface.

90%+

OPEN RATE

One API, every channel

Send WhatsApp messages through the same Telnyx API you use for SMS, voice, and verify. No extra integrations, no new dashboards, no separate contracts.

1

UNIFIED API

SOLUTIONS

Solutions for every WhatsApp use case

RESOURCES

WhatsApp reads

  • Icon Resources Article

    What is WhatsApp Business API?

    Learn how the WhatsApp Business API works and how to integrate it into your product.

  • Icon Resources Article

    WhatsApp Business Messaging

    A guide to WhatsApp Business messaging — use cases, templates, and how to get started.

  • Icon Resources Article

    WhatsApp API Overview

    Everything developers need to know about the WhatsApp API and building with it on Telnyx.

Sign up and start building.

FAQ

The WhatsApp Business app is a mobile app for small businesses to manage one phone number and respond manually. The WhatsApp Business Platform is built for companies that need to send messages at scale, integrate with existing systems, and automate responses. Telnyx provides the infrastructure and portal to manage it.

The WhatsApp Business app is a mobile app for small businesses to manage one phone number and respond manually. The WhatsApp Business Platform is built for companies that need to send messages at scale, integrate with existing systems, and automate responses. Telnyx provides the infrastructure and portal to manage it.