WhatsApp Business API

Inbound and outbound WhatsApp calls and messages to 3.3 billion users through the same Telnyx number and connection you already use. No new integrations needed.

WhatsApp Business API
WHY TELNYX

Build WhatsApp experiences easily

  • WhatsApp AI

    Built for AI

    Programmable calling and messaging that works with AI agents. Automate conversations, route intelligently on WhatsApp. Same logic, new channel.

  • WhatsApp Product Image

    One number, every channel

    PSTN, SMS, WhatsApp messaging, and WhatsApp calls on a single Telnyx number. One stack, one set of analytics.

  • Global_Numbers

    Global reach

    Local numbers in 130+ countries with telephony POPs worldwide. Meet customers where they are, on the channel they already use. 90%+ open rates on WhatsApp.

FEATURES

Everything you need for WhatsApp Business

Everything your business needs to send, receive, and manage WhatsApp messages and calls, on one platform.

  • Embedded Signup

    Start onboarding from Mission Control. Complete Meta business verification and link your WhatsApp Business Account without switching tools.

  • Template Management

    Create and manage message templates for authentication, utility, marketing, and service use cases. Submit for Meta approval directly from the portal.

  • Two-Way Messaging

    Reply with free-form messages during the 24-hour customer conversation window. Handle real-time support, order updates, and appointment reminders.

  • Inbound calls

    Any WhatsApp user can call your Telnyx number from inside the app. Routes to your existing SIP, Voice API, or TeXML connection — no additional setup.

  • Outbound calls

    Initiate to any WhatsApp number via the Telnyx API using a WhatsApp SIP domain. Same dial mechanics across SIP, Voice API, and TeXML.

  • Mission Control + API

    Toggle calling per number, manage your WhatsApp Business Account, view real-time analytics — from the portal or programmatically.

  • Zero-config connections

    WhatsApp calling connections are created automatically when you toggle calling on. No connection setup, no routing rules, no hidden complexity.

  • Pay as you go

    Per-minute pricing on business-initiated calls. No monthly subscription. Telnyx platform cost and Meta fees billed on a single invoice.

HOW IT WORKS

From zero to live in three steps.

  1. 1

    Connect your WABA

    In Mission Control, navigate to WhatsApp → Connect. Select your WhatsApp Business Account through Meta's embedded signup.

  2. 2

    Verify your number

    Pick an active Telnyx number. Meta sends a verification code to confirm ownership. Enter it.

  3. 3

    Toggle calling on

    Open the number's Calling tab. Flip WhatsApp Calling to enabled. You're live.

    For detailed setup instructions, see our WhatsApp Calling setup guide.

  4. 4

    Start messaging

    Create your first template or send a free-form message in the 24-hour window. You're live.

PRICING

See our WhatsApp pricing

Telnyx customers only pay for what they use. WhatsApp messaging and calling on the same platform as your SMS, voice, and email, with automatic volume discounts as you scale.

Starting at:

$0.004

Per message
RESOURCES

Get started quickly

Everything you need to add WhatsApp messaging and calling to your existing Telnyx setup.

curl -X POST https://api.telnyx.com/v2/messages/whatsapp
-H "Authorization: Bearer YOUR_API_KEY"
-H "Content-Type: application/json"
-d '{ "from": "+15551234567", "to": "+15557654321", "whatsapp_message": { "type": "template", "template": { "name": "order_confirmation", "language": { "policy": "deterministic", "code": "en_US" }, "components": [ { "type": "body", "parameters": [ {"type": "text", "text": "John"}, {"type": "text", "text": "ORD-12345"} ] } ] } } }'

  • Article

    WhatsApp Messaging Docs

    Set up messaging, templates, and webhooks on your Telnyx number.

  • Article

    WhatsApp Calling Docs

    Add voice calls on the same number alongside messaging.

  • Article

    Voice API Docs

    Programmable call control for Telnyx numbers, including WhatsApp Calling connections.

ONE PLATFORM, EVERY CHANNEL

WhatsApp is just the beginning

Your Telnyx number already handles WhatsApp messages and calls. The same number works across SMS, Voice API, SIP trunking, and more. Explore the full Global Communications platform and see coverage in 130+ countries.

USE CASES

How teams use WhatsApp Business API

Sign up and start building