We are excited to announce that from today, all Telnyx Voice API services are available in the EU. This represents another milestone in our ongoing effort to deliver world-class communication and connectivity services all across the globe.
Telnyx users in Europe can now access Voice API services through a dedicated european endpoint—api.telnyx.eu. While using this endpoint, all calls, recordings and other services related to Telnyx Voice API will be processed by our datacenter located in Frankfurt, Germany.
To receive Voice API calls in Europe, Telnyx users must set the anchorsite for the specific Voice API application to either Frankfurt, Amsterdam or London. In addition, all the participants of the conference and the calls that are added to the queue must be in the same region.
European customers that utilize api.telnyx.eu should notice reduced latency in their calls as they are handled locally.
To see how you can anchor your media in Europe, take a look at our guide. If you would like to learn more about our Voice API offering or other European services, reach out to a member of our team.
Note: Telnyx users that utilize premium answering machine detection will not be able to avail of api.telnyx.eu.