consumer services
Build Live Call Translator Voice AI Agent
Add real-time AI translation to any phone call with an interpreter that joins three-way calls and translates each utterance between two languages in first person. Start building in Mission Control with usage-based pricing.
introduction
What this voice AI agent does
The Live Call Translator template creates an AI interpreter that joins phone calls and translates between two languages in real time. It speaks only when translation is needed, preserving meaning, tone, and first-person perspective.
Designed for businesses serving multilingual customers, from service companies to healthcare providers to legal firms, this template eliminates the need for expensive interpreter services.
The template comes pre-configured with multilingual voice, three-way calling via the invite tool, and configurable language pairs.
features
Core components of the Live Call Translator agent
Real-time interpretation
Translates each utterance between two configurable languages in first person, preserving tone and meaning.
Three-way calling
Uses the invite tool to bring a third party into the call while the AI continues translating.
Smart silence and multilingual voice stack
Stays silent when both parties speak the same language, only interpreting when translation is needed. Pre-configured with MiniMax multilingual voice and Deepgram multi-language transcription.
how to
Build and deploy your agent in 5 easy steps
time
5 minutes
pre-requisites
A Telnyx account with a phone number.
Step 1 of 5
1. Select the template
Sign in to your Telnyx account. Navigate to AI Assistants, click Create New Agent, and select Live Call Translator from the Multilingual category.
2. Set your language pair
Update the languagea and languageb dynamic variables. Default is English and Spanish.
3. Configure the invite target
Set the third-party phone number for the invite tool.
4. Customize company details
Update the company name so the interpreter introduces itself correctly.
5. Test with a three-way call
Run a test call and ask the interpreter to bring in a third party. Verify translation quality and that both parties stay connected.
Hello, this is Sofia, your live interpreter. I can translate between English and Spanish for you, or bring another party into the call. What would you like to do?
tips and insights
Live Call Translator voice AI best practices
Choose the right language pair
The template supports language pairs available through your configured Deepgram and MiniMax settings. Test your most common combination first.
The template supports language pairs available through your configured Deepgram and MiniMax settings. Test your most common combination first.
Brief your team
Train staff to speak in shorter sentences and pause for translation.
Train staff to speak in shorter sentences and pause for translation.
Use for inbound and outbound
Set this as your multilingual support line or use it outbound for non-English-speaking customers.
Set this as your multilingual support line or use it outbound for non-English-speaking customers.
