Operator Connect
Easily deploy global PSTN calling in Microsoft Teams with Telnyx. Self-service setup and cost-effective calling bundles make Telnyx a top provider for Teams calling.
Or set-up in minutes
Struggling with managing complex phone systems and multiple providers? Operator Connect simplifies PSTN calling for Microsoft Teams by offering a fully managed solution with easy setup, built-in support, and reliable service. It eliminates the headaches of third-party systems, helping businesses scale communications without added complexity or technical challenges.
Telnyx enhances this experience with a completely self-service setup for Operator Connect. As a global provider, we offer more coverage than almost any other provider, with calling available in over 50 countries worldwide. Businesses can choose from flexible calling bundles to manage phone numbers and calling all in one place, ensuring seamless scalability and high-quality voice on a secure, private network.
Competitive Calling Bundles in >20 locations
To see the full list, check out the Bundles section in the Telnyx Portal.
Basic bundle
Our most basic plans include a local DID number with emergency calling and competitive pay-as-you-go rates.
Standard bundle
Includes everything in the Basic Bundle as well as a generous amount of local inbound/outbound calling minutes.
Bundles not available in your location? Click here.
BENEFITS OF OPERATOR CONNECT
Comprehensive coverage
Choose from a list of certified operator connect providers depending on where you need coverage. Some providers have more coverage than others, so choose wisely.
>50
locations with full Operator Connect support
Easy deployment
PSTN calling with Operator Connect can be controlled through the Microsoft Teams admin portal, so you can skip complex integrations.
Fast
setup & provisioning
Always-on support
Many providers put expert support behind a paywall. Telnyx support is available around the clock—for every customer—so your questions never have to wait until Monday.
24/7
award-winning support
High quality, private global network.
Telnyx offers a unique combination of quality, control and dependability to Operator Connect administrators.
HD Voice
Telnyx's PSTN network supports HD voice where available, allowing for high quality calls that lead to more efficient human and AI-driven interactions.
Direct Number Inventory
Due to its carrier status and special partnerships in multiple countries, Telnyx offers a vast immediate number stock to users.
Multi-cloud failover
Telnyx's network infrastructure runs on a multi-cloud stack which can automatically failover in the event of an outage.
Interested in learning more about Operator Connect?
Operator Connect via Telnyx connects you to a global, HD voice and telephony network trusted by thousands of organisations - from Fortune 500 brands to challenger SMBs. Fill out the below form for personalised assistance.
Interested in Operator Connect?
If you are unable to use a Basic or Standard Bundle, you can instead pay the Local Number fee plus applicable PAYG rates. In the US & Canada, a monthly emergency services surcharge applies, which you can find on the appropriate SIP Rates page under "Emergency calling."
Direct Routing vs. Operator Connect
Explore the differences between two bring-your-own-carrier (BYOC) methods of connecting to the Microsoft Teams platform.
Set up Microsoft Teams Direct Routing
In this user guide, we show Telnyx customers how to use Telnyx as a PSTN provider for Microsoft Teams Direct Routing.
Benefits of Direct Routing for Microsoft Teams
Microsoft Teams allowed workers to collaborate from home. Now you can improve the experience with Direct Routing.