Voice • Last Updated 10/31/2024

How to call the Dominican Republic | Guide and examples

This guide provides helpful tips for calling the Dominican Republic from the U.S. Learn how to confidently make calls to the D.R.

Emily Bowen

By Emily Bowen

Connecting with the Dominican Republic from the United States is essential for various reasons, whether for business or personal.

The Dominican Republic is a hub for industries such as tourism, agriculture, and finance, making it a significant player in international business. Additionally, the country's vibrant festivals, rich traditions, and unique cuisine add layers of cultural depth that are worth exploring.

Understanding the nuances of interacting with the Dominican Republic is the first step in nurturing both business and personal relationships and ensuring meaningful, effective communication.

Guide to calling Dominican Republic

Before making an international call to the Dominican Republic, you must understand the steps involved. Checking rates, ensuring a reliable connection, and being mindful of time differences will help make your call successful.

1. Check the time in the Dominican Republic

First, check the local time in the Dominican Republic. The Dominican Republic operates on Atlantic Standard Time (AST), which is UTC-4. There is no daylight saving time, meaning the time difference can vary depending on your U.S. time zone. Knowing the local time ensures you call at a convenient hour.

2. Dial the exit code

For international calls from the U.S., the exit code is 011, indicating you're making an international call.

3. Enter Dominican Republic's country code

Next, dial the Dominican Republic's country code, which is +1. As the Dominican Republic is part of the North American Numbering Plan, it shares the same country code as the U.S. and Canada.

4. Dial the area code and local number

Start with 011, followed by 1, the country code for the Dominican Republic.

For a landline

After dialing the exit and country codes, input the appropriate three-digit area code, followed by the seven-digit local number. For example, to call a landline in Santo Domingo with the area code 809 and the local number 5551234, you would dial 011-1-809-5551234.

For a mobile phone

Similarly, to call a mobile phone, dial the exit and country codes, followed by the three-digit mobile area code and the seven-digit local number. An example is calling a mobile number like 8095551234. The correct sequence would be 011-1-809-5551234.

By following these steps and checking your service provider's rates, you’ll have a smooth and cost-effective call to the Dominican Republic.

Tips for a successful call

Before placing a call to the Dominican Republic, ensure you have a strong connection to avoid dropped calls. Have a backup plan in case of technical issues, such as knowing whether to call back or wait for your counterpart to reconnect.

Understanding and respecting Dominican business culture and etiquette is essential. Formal greetings are important; start with "Buenos días" (Good morning) or "Buenas tardes" (Good afternoon) depending on the time of day. Use titles such as “Señor” (Mr.), “Señora” (Mrs.), or “Señorita” (Miss) followed by the person's surname. If you're addressing someone with a professional title such as “Doctor” or “Ingeniero” (Engineer), use these titles to show respect.

Be aware of local holidays and events that may affect business operations. Major holidays include Independence Day on February 27 and Restoration Day on August 16. Scheduling calls around these dates is advisable.

While Spanish is the official language, English is often spoken in business settings. However, using simple Spanish phrases can build rapport. Examples include "¿Cómo está?" (How are you?) and "Gracias" (Thank you).

Lastly, be patient and flexible. The pace of communication and decision-making in the Dominican Republic may be slower than what you're used to in the U.S. Patience and understanding can help foster successful business relationships.

Considerations for calling the Dominican Republic

When planning to call the Dominican Republic, consider various factors that can influence the success of your communication. These factors include understanding the language and cultural nuances, being aware of the time zone differences, and having a grasp of call costs.

Language and culture

Spanish is the official language of the Dominican Republic. While English is spoken in some tourist areas, it's always appreciated and more effective to begin your conversation in Spanish. Even a simple greeting can go a long way in establishing rapport. Here are some common greetings:

  • Hola” – Hello
  • Buenos días” – Good morning
  • Buenas tardes” – Good afternoon/Good evening
  • ¿Cómo está?” – How are you? (Formal, to a stranger or someone older)
  • ¿Cómo estás?” – How are you? (Informal, to someone you know well)

Dominican culture is warm and friendly. Politeness and respect are highly valued. It’s customary to engage in small talk before diving into business matters. Building a personal connection is an important aspect of Dominican communication.

Time zones

The Dominican Republic observes Atlantic Standard Time (AST) year-round, which means it does not observe Daylight Saving Time. To plan your call at a convenient time, refer to the table below for the time difference between the Dominican Republic and various U.S. time zones:

U.S. time zonesDominican Republic (AST)
Eastern (ET)Same time during DST, 1 hour behind during Standard Time
Central (CT)1 hour behind during DST, 2 hours behind during Standard Time
Mountain (MT)2 hours behind during DST, 3 hours behind during Standard Time
Pacific (PT)3 hours behind during DST, 4 hours behind during Standard Time

How much does it cost to call the Dominican Republic?

Call costs to the Dominican Republic can vary based on several factors, including your service provider, the call length, and the time of day. To get the most accurate rates, it's best to check with your carrier for detailed pricing information.

Carrier rates are a key factor in determining call costs. Different service providers offer varying international tariffs, so it's worth comparing rates across providers. Many carriers offer international calling plans that could help reduce the cost of calls to the Dominican Republic, making frequent communication more affordable.

Call duration also plays a significant role in call costs. The longer you stay on the line, the more you’ll be charged, especially if you are on a pay-per-minute plan. Keeping an eye on the length of your calls can help you manage expenses effectively, particularly if you anticipate making frequent or lengthy calls.

Time of day is another important consideration. Rates can be higher during peak hours and lower during off-peak times, such as late evenings or weekends. By timing your calls during off-peak hours, you may be able to take advantage of lower rates and reduce your overall costs.

In addition to traditional phone services, you might also explore alternative options such as VoIP services, which use the internet to make calls. These platforms often provide more competitive rates compared to traditional phone lines, and calls between users on the same platform can even be free. International calling cards are another alternative that often offer discounted rates for calls to the Dominican Republic, allowing you to prepay for a certain number of minutes and manage your budget more effectively.

By considering carrier rates, call duration, time of day, and alternative options like VoIP services and international calling cards, you can find the most cost-effective way to stay connected with contacts in the Dominican Republic.

Make affordable calls to the Dominican Republic with Telnyx

With these tips and recommendations, you're ready to call the Dominican Republic with confidence.

If you’re looking for more guidance on global calling, Telnyx’s team of experts can help you navigate the complexities of international communication.

Telnyx is a next-gen communications platform that offers a global private IP network, multi-cloud redundancy, and carrier-grade services.

Our elastic SIP trunking services make it easy to call nearly every country in the world. We also offer support and guidance to help you grow and scale your business.

With competitive pricing and a wide variety of local phone numbers in over 140 countries, Telnyx provides cost-effective calling solutions with unmatched expertise.

Contact our experts today to learn how we can help your business communicate effectively with contacts in the Dominican Republic and 140+ other countries.
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