The Frost Radar™ is Frost & Sullivan's proprietary benchmarking system evaluating CPaaS providers across 10 criteria spanning growth and innovation. The 2025 report maps 23 companies and identifies the trends, infrastructure decisions, and AI capabilities that are separating market leaders from the rest.
What's inside the report:
- Competitive positioning of 23 global CPaaS providers across Growth and Innovation indices
- The five market shifts redefining how enterprises select communications platforms
- Why AI has become the defining differentiator in CPaaS, and what "AI-native" actually means in practice
- Frost & Sullivan's independent assessment of Telnyx's vertically integrated platform, AI Voice Agent Orchestration, and global infrastructure
- Analyst perspective on where the market is heading over the next 18–24 months
Download the report to understand the market shifts reshaping enterprise communications and what to look for in your next platform provider.
