Microsoft Teams Phone for MSPs

The leading Operator Connect and Direct Routing solution for Partners. Competitive margins, zero SBC fees and evergreen commissions.

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Connectivity Options:Operator ConnectDirect Routing
Microsoft teams calling

BENEFITS OF TELNYX FOR MSPS

Competitive commercials

Telnyx offers extremely competitive commissions, margins and bulk pricing through our partner program.

20%

evergreen commissions for partners.

A platform trusted by Partners

Telnyx's platform is used by a wide variety of MSPs, ISVs, resellers and other partners for voice & networking solutions.

1000s

of partners already trust Telnyx

Deliver value while reducing costs

Your customers could - like typical Telnyx users - save up to 30% on voice & networking cost.

30%

savings for your customers

SETUP OPTIONS

Find the best integration for your business

Enable Teams Phone for end users on Telnyx's private global network via:

  1. Operator Connect is ideal for mid-sized organizations that value fast setup and reliable support. PSTN calling with Operator Connect is a fully-managed, plug and play solution that can be deployed quickly through the Microsoft Teams admin portal.

  2. Direct Routing is best suited for enterprises with more complex telephony needs, like multi-location setups or unique call flows. It provides more flexibility and control over the telephony infrastructure, allowing customization and integration with existing systems.

BENEFITS OF DIRECT ROUTING

Certified Session Border Controller

Direct Routing includes a certified SBC as part of the setup, ensuring secure and reliable voice traffic between Microsoft Teams and your telephony provider.

SBC

setup included

Cost-effective calling

Reduce costs by using your own telephony providers and existing infrastructure for more competitive pricing compared to bundled solutions.

30%

savings over MS Teams calling plans

Connect globally

Direct Routing enables businesses to connect to the PSTN through Teams in 140+ countries, over 100 more than Teams Calling Plans. anywhere we have local numbers.

140+

countries supported

BENEFITS OF OPERATOR CONNECT

Comprehensive coverage

Choose from a list of certified operator connect providers depending on where you need coverage. Some providers have more coverage than others, so choose wisely.

>50

locations with full Operator Connect support

Easy deployment

PSTN calling with Operator Connect can be controlled through the Microsoft Teams admin portal, so you can skip complex integrations.

Fast

setup & provisioning

Always-on support

Many providers put expert support behind a paywall. Telnyx support is available around the clock—for every customer—so your questions never have to wait until Monday.

24/7

award-winning support

RESOURCES
  • Icon Resources Article

    Direct Routing vs. Operator Connect

    Explore the differences between two bring-your-own-carrier (BYOC) methods of connecting to the Microsoft Teams platform.

  • Icon Resources Docs

    Set up Microsoft Teams Direct Routing

    In this user guide, we show Telnyx customers how to use Telnyx as a PSTN provider for Microsoft Teams Direct Routing.

  • Icon Resources Article

    Benefits of Direct Routing for Microsoft Teams

    Microsoft Teams allowed workers to collaborate from home. Now you can improve the experience with Direct Routing.

FAQ

If you are unable to use a Basic or Standard Bundle, you can instead pay the Local Number fee plus applicable PAYG rates. In the US & Canada, a monthly emergency services surcharge applies, which you can find on the appropriate SIP Rates page under "Emergency calling."