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Outlook

Outlook

Overview

Connect your voice agent with Outlook to manage emails, calendar events, and contacts during voice conversations. The integration allows agents to send emails, schedule meetings, and create or update contact records, helping teams stay aligned with real-time communication workflows.

How it works

This video shows how a Voice AI agent built on Telnyx voice interacts with Outlook during a conversation. The agent captures details from the call and uses API tool calls to send emails or schedule meetings directly in Outlook.

Capabilities

The Outlook integration supports the following operations across core objects:

Emails

send_email
create_draft
get_email
list_email
delete_email​

Calendar Events

create_event
get_event
update_event
list_event
delete_event​

Contacts

create_contact
get_contact
update_contact
list_contact​

Users

get_user
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DEVELOPER LINKS

Telnyx Voice API fundamentalsMicrosoft Graph API reference

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