Asana
Overview
Connect your voice agent with Asana to create and update tasks automatically during customer conversations. The integration allows your agent to generate tasks, assign work to teams, and record conversation outcomes directly in Asana projects. This helps teams track follow-ups and operational actions triggered by real-time voice interactions.
How it works
This video shows how a Voice AI agent built on Telnyx voice creates tasks in Asana during a phone conversation. The agent captures relevant details from the caller, generates a new task, assigns it to a project or team member, and verifies the task directly in the Asana interface.
Capabilities
The Asana integration supports the following operations across core objects:
Tasks
create_task
get_task
update_task
list_task
search_task
delete_task
Projects
create_project
get_project
update_project
list_project
Sections
create_section
get_section
update_section
list_section
Comments
create_comment
get_comment
list_comment
Users
get_user
list_user
About Asana
Asana is a work and project management platform that helps teams plan, organize, and execute work across projects - with AI-powered features for automating workflows, tracking dependencies, and keeping everyone aligned on what needs to happen by when.
What moves between the agent and Asana
A Telnyx voice AI agent connected to Asana can create tasks and subtasks based on information gathered during a phone call, automatically assigning them to the right projects, sections, and team members. When a caller reports an issue or requests a change, the agent opens a task with all the relevant details captured in the conversation.
The agent can search for and retrieve project information, task statuses, and deadlines to answer caller questions in real time - "What's the status of the Q3 migration?" or "When is the design review due?" It can also update existing tasks: adding comments, changing assignees, modifying due dates, or updating custom fields as plans evolve during the call.
For broader visibility, the agent can list projects and tasks within a workspace, helping callers understand what's in flight and what's blocked, all through natural conversation without needing to open a browser.
COMPOSITION
Pick the job. The primitives light up.
Four Asana assistants. Pick one and the blocks it runs on light up, and the create call attaches Asana in the same request, the meter prices it. Or click any single block: every primitive sells alone.
One request. Tools attached. You pay the minute, not the connector.
THE TELNYX PLATFORM
Powered by the Telnyx platform
Every Telnyx integration runs on the same infrastructure: voice AI agents for conversation, inference for reasoning, SIP trunking for transport, STT and TTS for understanding and speech, and phone numbers for provisioning.
Voice AI Agents
Voice agents that create tasks and update projects in Asana while the conversation unfolds.
Learn more
Inference
Reasoning that decides when to create a task, update a status, or search a project in Asana.
Learn more
SIP Trunking
Carrier-grade SIP transport keeps every call connected so Asana task creation never drops.
Learn more
Speech-to-Text
Transcribe caller speech in real time so the agent can extract task details for Asana.
Learn more
Text-to-Speech
Generate natural-sounding prompts that guide callers through Asana task creation workflows.
Learn more
Phone Numbers
Provision local or toll-free numbers so callers can reach Asana voice workflows on demand.
Learn moreMORE INTEGRATIONS
Greenhouse
Optimize recruiting with voice-driven updates, scheduling, and candidate workflows.
Learn more
.svg?prefix=cms-media){kind=logo}
