Overview

Connect your voice agent with Pipedrive to automatically capture leads and update sales pipelines during customer conversations. The integration allows agents to create leads, update deals, and log call notes directly in Pipedrive, ensuring sales teams maintain accurate pipeline data from real-time interactions.

How it works

This video shows how a Voice AI agent built on Telnyx voice captures lead information during a phone conversation and creates a new record in Pipedrive. The agent writes the data into the CRM and verifies the entry directly in the Pipedrive interface.

Capabilities

The Pipedrive integration supports the following operations across core objects:

Leads

create_lead
get_lead
update_lead
list_lead
search_lead
delete_lead

Deals

create_deal
get_deal
update_deal
list_deal
search_deal
delete_deal

Contacts

create_contact
get_contact
update_contact
list_contact

Activities

create_activity
get_activity
update_activity
list_activity

Users

get_user
list_user

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