Sabre

Overview

Connect your voice agent with Sabre to automate travel booking and itinerary management during voice interactions. The integration allows agents to retrieve booking details, search alternative flights, and update reservations in real time.

How it works

This video shows how a Voice AI agent built on Telnyx voice retrieves a passenger booking from Sabre, searches for alternative flights, and updates the reservation during a conversation. The agent confirms the changes directly in the reservation system interface.

Capabilities

The Sabre integration supports the following operations across core objects:

Bookings

get_booking

update_booking

Flights

search_flight

Passengers

get_passenger

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About Sabre

Sabre is a travel technology company that powers the global travel industry with an open, AI-powered platform. It provides booking, retailing, and distribution solutions for airlines, hotels, travel agencies, and corporate travel buyers, connecting suppliers and travelers across the world.

What moves between the agent and Sabre

A Telnyx voice AI agent can search, book, and manage travel through Sabre's APIs during a phone conversation. When a caller asks to book a flight, the agent can search Sabre for available itineraries by origin, destination, date, and cabin class, then read back the options and complete a booking once the caller confirms.

The agent can retrieve existing reservations (PNRs) by record locator, read back itinerary details, and make modifications such as adding seats, changing flight times, or canceling segments. For hotel bookings, the agent can search availability by city and date range, present options, and create reservations directly in Sabre.

For travel agents calling in, the agent can queue PNRs, check fare rules, validate ticketing deadlines, and provide real-time schedule and availability information - turning a phone call into a full-service travel booking and management session powered by Sabre's distribution platform.

COMPOSITION

Pick the job. The primitives light up.

Four Sabre assistants. Pick one and the blocks it runs on light up, and the create call attaches Sabre in the same request, the meter prices it. Or click any single block: every primitive sells alone.

CHOOSE BY USE CASE OR PRODUCT

CommsSIP Trunking
CommsGlobal numbers
AIVoice AI Agents
AIText-to-Speech
AISpeech-to-Text
AIWeb Search API
EdgeInference

RESULTS

cURL

# ai travel booking — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \  -H "Authorization: Bearer $TELNYX_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "name": "sabre-travel-booking",    "model": "meta-llama/Meta-Llama-3.1-8B-Instruct",    "instructions": "Answer the call, ask the caller for their travel details including origin, destination, and dates, search Sabre for available flights, confirm the choice, and create the booking.",    "integrations": [      { "integration_id": "sabre" }    ]  }'# 7 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations

AI Travel Booking

Primitives composed: 7 of 50
Tools attached: 1
Est. latency budget: ~460 ms
Est. unit cost (all-in): $0.05/min
Vendors required: 1

SELECT USE CASE

OR SELECT PRODUCT

RESULTS

cURL

# ai travel booking — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \  -H "Authorization: Bearer $TELNYX_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "name": "sabre-travel-booking",    "model": "meta-llama/Meta-Llama-3.1-8B-Instruct",    "instructions": "Answer the call, ask the caller for their travel details including origin, destination, and dates, search Sabre for available flights, confirm the choice, and create the booking.",    "integrations": [      { "integration_id": "sabre" }    ]  }'# 7 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations

AI Travel Booking

Primitives composed: 7 of 50
Tools attached: 1
Est. latency budget: ~460 ms
Est. unit cost (all-in): $0.05/min
Vendors required: 1

RESULTS

cURL

# ai travel booking — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \  -H "Authorization: Bearer $TELNYX_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "name": "sabre-travel-booking",    "model": "meta-llama/Meta-Llama-3.1-8B-Instruct",    "instructions": "Answer the call, ask the caller for their travel details including origin, destination, and dates, search Sabre for available flights, confirm the choice, and create the booking.",    "integrations": [      { "integration_id": "sabre" }    ]  }'# 7 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations

AI Travel Booking

Primitives composed: 7 of 50
Tools attached: 1
Est. latency budget: ~460 ms
Est. unit cost (all-in): $0.05/min
Vendors required: 1

One request. Tools attached. You pay the minute, not the connector.

THE TELNYX PLATFORM

Powered by the Telnyx platform

Every Telnyx integration runs on the same infrastructure: voice AI agents for conversation, inference for reasoning, SIP trunking for transport, STT and TTS for understanding and speech, and phone numbers for provisioning.

Voice AI Agents

Search flights, book hotels, and manage travel reservations through natural phone conversations.

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Inference

Understand complex travel requests and match callers to the best Sabre booking options.

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SIP Trunking

Reliable voice transport for your travel services call center and booking lines.

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Speech-to-Text

Transcribe travel booking details and passenger information accurately for Sabre entries.

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Text-to-Speech

Read back flight itineraries, fares, and booking confirmations in clear speech.

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Phone Numbers

Dedicated travel booking and support numbers for your Sabre-powered voice agents.

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Ready to build with Telnyx?

Start building Talk to sales

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Sabre

Overview

How it works

Capabilities

About Sabre

What moves between the agent and Sabre

Powered by the Telnyx platform

Voice AI Agents

Inference

SIP Trunking

Speech-to-Text

Text-to-Speech

Phone Numbers

Ready to build with Telnyx?

MORE INTEGRATIONS

Airtable

Asana

Calendly

Confluence

Figma

Github

Gong

Greenhouse

Ask AI