Author
Deniz Yakışıklı
Sr. Product Marketing Manager
Deniz is a Senior Product Marketing Manager at Telnyx with 10 years of experience in technology and healthtech marketing. She previously led go-to-market initiatives at Philips Healthcare, Vodafone, and The Coca-Cola Company. Originally from Türkiye and based in Amsterdam, she holds an MBA in Marketing Management from the University of Amsterdam and a Bachelor's degree in Industrial Engineering from Boğaziçi University. In her free time, Deniz enjoys yoga, traveling, and discovering nice restaurants.
- 27
- Articles
- 2020
- Joined
Latest articles
Everything Deniz has published, most recent first.
Email APIEmail API: Send Transactional Email on One Platform
The Telnyx Email API is in beta, on the same carrier-owned platform that already runs your SMS, voice, and WhatsApp. One API key, one dashboard, one bill. This guide covers what it is, why we built it, and how to send your first email in five minutes.
VoiceText-to-speech API phone call demo
Watch a live demo of Telnyx’s text-to-speech API generating natural speech on a call. Real-time voice in action.
VoiceVoice AI that never leaves the EU
Most enterprises deploying Voice AI in Europe have a data residency strategy. Far fewer have a data sovereignty strategy. Sovereignty is not a setting you select. It is a property of the call path.
Conversational AIBuild Telnyx apps faster with AI agent skills
Let your AI coding assistant write Telnyx integrations. Install once, then describe what you want to build in plain English.
- Voice
How to Connect WhatsApp Calling to AI Voice Agents
Learn how to connect WhatsApp Business Calling to AI voice agents for automated inbound and outbound calls. Step-by-step setup with Telnyx.
- Conversational AI
Internal Voice Agents Just Got Easier to Deploy
Numbers8 global number porting issues and how to solve them
Learn about common global number porting issues and expert tips to prevent delays and streamline the process
VoiceAI voice fraud broke call trust. Carrier infrastructure can rebuild it.
Voice cloning turned phone identity into a security problem. The enforceable trust layer still lives inside the telecom network.
- Conversational AI
How European Contact Centers Are Using Voice AI in 2026
European contact centers face unique challenges: GDPR, the EU AI Act, 24 official languages, and customers who expect sub-second response times. Here is how leading organizations are deploying Voice AI to meet these demands.
- Conversational AI
Build vs Buy Voice AI in Europe: A Technical Decision Framework
European enterprises face three paths for Voice AI: self-host everything, stitch together vendors, or use an integrated platform. Here is what each option actually costs in latency, complexity, and production reliability.
- Conversational AI
Why Latency Kills Voice AI in Asia Pacific: And How to Fix It
Most Voice AI agents in APAC route audio through US infrastructure, adding 1,000ms+ latency. Learn why the Frankenstack fails and how co-located infrastructure delivers sub-500ms responses.
- New Products and Features
Why EHR integration defines voice AI success in healthcare
See how direct Epic EHR integration with Telnyx Voice AI Agents automates calls, cuts admin work, and gives every patient faster, more personal support.
- Conversational AI
Data Sovereignty for Voice AI in Australia
Most Voice AI platforms route Australian data through US and EU infrastructure. Telnyx runs 4,000+ co-located GPUs in Sydney with sub-500ms round-trip latency and full data sovereignty — at rest, in motion, and during processing.
- Voice
Contact center digital transformation
Every contact center leader faces the same impossible choice: modernize and risk breaking what works, or protect stability and watch competitors pull ahead. Here's the hybrid path forward.
VoiceHow to build voice AI that survives your next provider switch
You're six months into production when your speech provider raises prices by 40%. With the right architecture, switching is a configuration change, not a three-month rebuild.
VoiceContact center software in 2026: build vs buy
A scoring framework to help enterprises decide: build custom contact center software or buy an off-the-shelf solution?
Conversational AIBuild contact center infrastructure for the AI era
Strategic infrastructure for AI-era contact centers: cloud architecture, unified data, and low-latency voice.
VoiceTeXML vs. Voice API: Which is right for your business?
Understand the key differences between Telnyx TeXML and Voice API to choose the right voice integration for your company's needs.
- STT API
Build Real-Time, Multilingual Apps with One STT API
A real-time STT API that delivers sub-250ms transcription, 100 language support, and multi-engine flexibility for global voice applications.
Conversational AIWhy insurers are replacing IVRs with voice AI
Insurers are moving from IVRs to voice AI to improve claims, reduce costs, and deliver faster, more human customer experiences.
Verify APIHere’s how to check if your number can be ported
Curious about whether you can port your numbers or not?
- New Products and Features
Build smarter speech apps with real-time TTS
Turn text into a lifelike voice instantly. Telnyx real-time TTS API offers low latency, vendor flexibility, and support for 90+ languages.
- Telnyx
Why did PatientSync choose Telnyx over Amazon Connect?
PatientSync left Amazon Connect for Telnyx to launch AI-driven call flows with better performance and global reliability.
VoiceReal-time call transcription demo with speech-to-text API
Watch a live demo of Telnyx’s speech-to-text API transcribing a phone call using the voice API. Real-time voice insights in action.
Conversational AIThe next step in customer engagement with AI
Explore how Telnyx AI assistants use dynamic variables and memory to drive faster, smarter conversations across voice and SMS
NumbersChoosing the best phone number for your contact center
Should your contact center use a local or toll-free number? Learn how each impacts answer rates, customer trust, and engagement.
NumbersDemo: Purchase a Phone Number with Telnyx
Search, purchase and provision from thousands of available phone numbers in the Telnyx Mission Control Portal. Heres how:
