Hubspot
Overview
Connect your voice agent with HubSpot to synchronize contacts, deals, and customer activity during voice interactions. The integration allows agents to create or update CRM records automatically during calls and log conversation outcomes in real time.
How it works
A Telnyx Voice AI agent can capture customer information during a conversation and interact with HubSpot through API tool calls. Based on the call context, the agent can create or update contacts, deals, companies, or support tickets, ensuring CRM data stays synchronized with live customer interactions.
Capabilities
The HubSpot integration supports the following operations across core CRM objects:
Contacts
create_contact
get_contact
update_contact
list_contact
search_contact
Deals
create_deal
get_deal
update_deal
list_deal
Companies
create_company
get_company
update_company
Tickets
create_ticket
get_ticket
update_ticket
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