Hubspot

Overview

Connect your voice agent with HubSpot to synchronize contacts, deals, and customer activity during voice interactions. The integration allows agents to create or update CRM records automatically during calls and log conversation outcomes in real time.

How it works

A Telnyx Voice AI agent can capture customer information during a conversation and interact with HubSpot through API tool calls. Based on the call context, the agent can create or update contacts, deals, companies, or support tickets, ensuring CRM data stays synchronized with live customer interactions.

Capabilities

The HubSpot integration supports the following operations across core CRM objects:

Contacts

create_contact

get_contact

update_contact

list_contact

search_contact

Deals

create_deal

get_deal

update_deal

list_deal

Companies

create_company

get_company

update_company

Tickets

create_ticket

get_ticket

update_ticket

Start building

About HubSpot

HubSpot is an all-in-one CRM platform that combines marketing, sales, customer service, and content management software on one agentic platform - with AI-powered tools across the entire customer lifecycle.

What moves between the agent and HubSpot

A Telnyx voice AI agent connected to HubSpot can create and update contacts, deals, and tickets based on information gathered during phone conversations, automatically syncing call data to the CRM in real time. When a caller identifies themselves, the agent looks up their HubSpot contact record and surfaces deal history, lifecycle stage, and recent activity.

The agent can search for contact records, company information, and deal history to personalize every interaction. It can log call activities, create follow-up tasks, and update deal stages - all through natural conversation. When a support issue is raised, the agent creates a HubSpot ticket with the full context of the call.

For sales workflows, the agent can qualify leads during inbound calls, create new contact records for first-time callers, and route hot leads to the right rep with a task and a note - closing the loop between voice interactions and the HubSpot CRM.

COMPOSITION

Pick the job. The primitives light up.

Four HubSpot assistants. Pick one and the blocks it runs on light up, and the create call attaches HubSpot in the same request, the meter prices it. Or click any single block: every primitive sells alone.

CHOOSE BY USE CASE OR PRODUCT

CommsSIP Trunking
CommsGlobal numbers
AIVoice AI Agents
AIText-to-Speech
AISpeech-to-Text
EdgeInference

RESULTS

cURL

# crm contact updates by voice — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \  -H "Authorization: Bearer $TELNYX_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "name": "hubspot-contact-updates",    "model": "meta-llama/Meta-Llama-3.1-8B-Instruct",    "instructions": "Answer the call, ask the caller which contact they want to update, look it up in HubSpot, confirm the changes, and apply the update.",    "integrations": [      { "integration_id": "hubspot" }    ]  }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations

CRM Contact Updates by Voice

Primitives composed: 6 of 50
Tools attached: 1
Est. latency budget: ~460 ms
Est. unit cost (all-in): $0.05/min
Vendors required: 1

SELECT USE CASE

OR SELECT PRODUCT

RESULTS

cURL

# crm contact updates by voice — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \  -H "Authorization: Bearer $TELNYX_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "name": "hubspot-contact-updates",    "model": "meta-llama/Meta-Llama-3.1-8B-Instruct",    "instructions": "Answer the call, ask the caller which contact they want to update, look it up in HubSpot, confirm the changes, and apply the update.",    "integrations": [      { "integration_id": "hubspot" }    ]  }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations

CRM Contact Updates by Voice

Primitives composed: 6 of 50
Tools attached: 1
Est. latency budget: ~460 ms
Est. unit cost (all-in): $0.05/min
Vendors required: 1

RESULTS

cURL

# crm contact updates by voice — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \  -H "Authorization: Bearer $TELNYX_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "name": "hubspot-contact-updates",    "model": "meta-llama/Meta-Llama-3.1-8B-Instruct",    "instructions": "Answer the call, ask the caller which contact they want to update, look it up in HubSpot, confirm the changes, and apply the update.",    "integrations": [      { "integration_id": "hubspot" }    ]  }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations

CRM Contact Updates by Voice

Primitives composed: 6 of 50
Tools attached: 1
Est. latency budget: ~460 ms
Est. unit cost (all-in): $0.05/min
Vendors required: 1

One request. Tools attached. You pay the minute, not the connector.

THE TELNYX PLATFORM

Powered by the Telnyx platform

Every Telnyx integration runs on the same infrastructure: voice AI agents for conversation, inference for reasoning, SIP trunking for transport, STT and TTS for understanding and speech, and phone numbers for provisioning.

Voice AI Agents

Voice agents that create and update HubSpot contacts, deals, and tickets during calls.

Learn more

Inference

Reasoning that decides when to create a contact, log a call, or update a deal in HubSpot.

Learn more

SIP Trunking

Carrier-grade SIP transport keeps every CRM-connected call clear and reliable.

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Speech-to-Text

Transcribe caller speech in real time so the agent can populate HubSpot fields accurately.

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Text-to-Speech

Generate natural-sounding confirmations so callers know their HubSpot record is updated.

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Phone Numbers

Provision local or toll-free numbers so callers reach your HubSpot-powered voice workflows.

Learn more

Ready to build with Telnyx?

Start building Talk to sales

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Hubspot

Overview

How it works

Capabilities

About HubSpot

What moves between the agent and HubSpot

Powered by the Telnyx platform

Voice AI Agents

Inference

SIP Trunking

Speech-to-Text

Text-to-Speech

Phone Numbers

Ready to build with Telnyx?

MORE INTEGRATIONS

Airtable

Asana

Calendly

Confluence

Figma

Github

Gong

Greenhouse

Ask AI