Linear

Overview

Connect your voice agent with Linear to capture product feedback and create development tasks during phone conversations. The integration allows agents to generate issues, update project records, and log feedback for engineering teams.

How it works

This video shows how a Voice AI agent built on Telnyx voice captures feedback from a caller and creates a new issue in Linear. The agent writes the details into the issue tracker and verifies the entry directly in the Linear interface.

Capabilities

The Linear integration supports the following operations across core objects:

Issues

create_issue

get_issue

update_issue

list_issue

search_issue

delete_issue

Projects

get_project

list_project

Teams

get_team

list_team

Users

get_user

list_user

Start building

About Linear

Linear is the purpose-built product development system for modern software teams. It combines issue tracking, project planning, and cycle management in a single fast, opinionated tool designed for workflows shared by humans and AI agents.

What moves between the agent and Linear

A Telnyx voice AI agent can create, search, and update issues in Linear through API tool calls during a phone conversation. When a caller reports a bug or requests a feature, the agent captures the details and opens a Linear issue with the appropriate team, priority, and labels.

The agent can search existing issues by title, status, or assignee to give callers real-time updates on where things stand. It can update issue status, add comments with call summaries, and reassign issues to the right engineer based on the conversation context.

For product managers calling in, the agent can list issues in a given cycle or project, summarize progress, and flag blockers - turning a status check call into a live dashboard readout.

COMPOSITION

Pick the job. The primitives light up.

Four Linear assistants. Pick one and the blocks it runs on light up, and the create call attaches Linear in the same request, the meter prices it. Or click any single block: every primitive sells alone.

CHOOSE BY USE CASE OR PRODUCT

CommsSIP Trunking
CommsGlobal numbers
AIVoice AI Agents
AIText-to-Speech
AISpeech-to-Text
EdgeInference

RESULTS

cURL

# bug intake from voice calls — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \  -H "Authorization: Bearer $TELNYX_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "name": "linear-bug-intake",    "model": "meta-llama/Meta-Llama-3.1-8B-Instruct",    "instructions": "Answer the call, ask the caller to describe the bug, confirm the steps to reproduce, set the priority, and create a new issue in Linear.",    "integrations": [      { "integration_id": "linear" }    ]  }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations

Bug Intake from Voice Calls

Primitives composed: 6 of 50
Tools attached: 1
Est. latency budget: ~460 ms
Est. unit cost (all-in): $0.05/min
Vendors required: 1

SELECT USE CASE

OR SELECT PRODUCT

RESULTS

cURL

# bug intake from voice calls — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \  -H "Authorization: Bearer $TELNYX_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "name": "linear-bug-intake",    "model": "meta-llama/Meta-Llama-3.1-8B-Instruct",    "instructions": "Answer the call, ask the caller to describe the bug, confirm the steps to reproduce, set the priority, and create a new issue in Linear.",    "integrations": [      { "integration_id": "linear" }    ]  }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations

Bug Intake from Voice Calls

Primitives composed: 6 of 50
Tools attached: 1
Est. latency budget: ~460 ms
Est. unit cost (all-in): $0.05/min
Vendors required: 1

RESULTS

cURL

# bug intake from voice calls — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \  -H "Authorization: Bearer $TELNYX_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "name": "linear-bug-intake",    "model": "meta-llama/Meta-Llama-3.1-8B-Instruct",    "instructions": "Answer the call, ask the caller to describe the bug, confirm the steps to reproduce, set the priority, and create a new issue in Linear.",    "integrations": [      { "integration_id": "linear" }    ]  }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations

Bug Intake from Voice Calls

Primitives composed: 6 of 50
Tools attached: 1
Est. latency budget: ~460 ms
Est. unit cost (all-in): $0.05/min
Vendors required: 1

One request. Tools attached. You pay the minute, not the connector.

THE TELNYX PLATFORM

Powered by the Telnyx platform

Every Telnyx integration runs on the same infrastructure: voice AI agents for conversation, inference for reasoning, SIP trunking for transport, STT and TTS for understanding and speech, and phone numbers for provisioning.

Voice AI Agents

Capture bug reports and feature requests from phone calls and create Linear issues in real time.

Learn more

Inference

Route and prioritize issues intelligently based on conversation context and sentiment.

Learn more

SIP Trunking

Reliable voice transport for your engineering support phone lines.

Learn more

Speech-to-Text

Transcribe call details accurately for issue descriptions and comments.

Learn more

Text-to-Speech

Read back issue statuses and sprint summaries in natural-sounding speech.

Learn more

Phone Numbers

Dedicated numbers for your engineering support and product feedback lines.

Learn more

Ready to build with Telnyx?

Start building Talk to sales

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Linear

Overview

How it works

Capabilities

About Linear

What moves between the agent and Linear

Powered by the Telnyx platform

Voice AI Agents

Inference

SIP Trunking

Speech-to-Text

Text-to-Speech

Phone Numbers

Ready to build with Telnyx?

MORE INTEGRATIONS

Airtable

Asana

Calendly

Confluence

Figma

Github

Gong

Greenhouse

Ask AI