Overview

Connect your voice agent with OneDrive to access and manage documents during voice interactions. The integration allows agents to retrieve files, store conversation data, and update shared documents in real time.

How it works

A Telnyx Voice AI agent can retrieve and store files in OneDrive during a conversation using API tool calls. The agent can access documents, upload files, or store conversation records, enabling teams to manage files and shared information through voice-driven workflows.

Capabilities

The OneDrive integration supports the following operations across core objects:

Files

create_file
get_file
update_file
list_file
delete_file​

Folders

create_folder
get_folder
update_folder
list_folder
delete_folder​

Sharing

create_share_link
get_share_link
delete_share_link​

Users

get_user

About OneDrive

OneDrive is Microsoft's cloud file storage platform that lets individuals and organizations store, share, and access files from anywhere. Integrated with Microsoft 365, it provides secure cloud storage with document scanning, photo backup, and file sharing capabilities for both personal and business use.

What moves between the agent and OneDrive

A Telnyx voice AI agent can search, list, and retrieve files from OneDrive through API tool calls during a phone conversation. When a caller asks for a document, the agent can search OneDrive by filename or content, retrieve file metadata, and read back text-based content from supported file types.

The agent can upload call recordings, transcripts, or summaries as new files in OneDrive, organize them into folders, and share them with specific team members. For callers needing information from stored documents, the agent can retrieve and summarize file contents - turning OneDrive into a voice-accessible document repository.

For file management workflows, the agent can list files in a folder, check when a document was last modified, and move or rename files based on caller instructions, making cloud file management possible entirely through voice.

COMPOSITION

Pick the job. The primitives light up.

Four OneDrive assistants. Pick one and the blocks it runs on light up, and the create call attaches OneDrive in the same request, the meter prices it. Or click any single block: every primitive sells alone.

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One request. Tools attached. You pay the minute, not the connector.

THE TELNYX PLATFORM

Powered by the Telnyx platform

Every Telnyx integration runs on the same infrastructure: voice AI agents for conversation, inference for reasoning, SIP trunking for transport, STT and TTS for understanding and speech, and phone numbers for provisioning.

Voice AI Agents

Voice AI Agents

Search, retrieve, and manage OneDrive files through natural phone conversations.

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Inference

Inference

Summarize document content and route file requests intelligently based on conversation context.

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SIP Trunking

SIP Trunking

Reliable voice transport for calls that access and manage cloud documents.

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Speech-to-Text

Speech-to-Text

Transcribe caller requests into text for searching OneDrive files and folders.

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Text-to-Speech

Text-to-Speech

Read back document names, metadata, and text content from OneDrive files.

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Phone Numbers

Phone Numbers

Dedicated numbers for your voice-accessible document management hotline.

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Ready to build with Telnyx?

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