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Sharepoint

Sharepoint

Overview

Connect your voice agent with Microsoft SharePoint to access and manage documents during voice interactions. The integration allows agents to retrieve files, update records, and capture notes directly within shared document repositories.

How it works

A Telnyx Voice AI agent can retrieve documents or store information in SharePoint during a conversation. Using API tool calls, the agent can access files, update records, or log notes directly in shared document repositories, helping teams manage documentation and knowledge workflows.

Capabilities

The SharePoint integration supports the following operations across core objects:

Files

create_file
get_file
update_file
list_file

Folders

create_folder
get_folder
list_folder

Users

get_user
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Telnyx Voice API fundamentalsSharePoint API reference

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