UiPath
Overview
Connect your voice agent with UiPath to trigger and monitor RPA automations during phone conversations. The integration allows agents to start jobs, check status, and manage queue items through natural dialogue.
How it works
A Telnyx Voice AI agent can interact with UiPath Orchestrator through API tool calls. Based on the conversation, the agent can start automation jobs, check job status, create queue items, and monitor robot execution - all during a live phone call.
Capabilities
The UiPath integration supports the following operations across core Orchestrator objects:
Jobs
start_job
get_job
get_job_status
list_job
stop_job
Queues
create_queue_item
get_queue_item
list_queue_item
update_queue_item
search_queue_item
Robots
get_robot
list_robot
Processes
get_process
list_process
search_process
About UiPath
UiPath is a leading enterprise automation platform specializing in robotic process automation (RPA). It enables organizations to automate repetitive, rules-based tasks by deploying software robots that interact with applications just like human workers - across front office, back office, and IT operations.
What moves between the agent and UiPath
A Telnyx voice AI agent can trigger, monitor, and interact with UiPath automation jobs during a phone call. When a caller requests an action that maps to an RPA workflow, the agent can start a job in UiPath Orchestrator, passing parameters such as customer name, account number, or transaction ID gathered during the conversation.
The agent can check the status of running jobs, read job logs, and report outcomes back to the caller. It can search the UiPath queue for pending items, create new queue items with data collected from the caller, and update the priority of queued transactions based on urgency.
For automation governance, the agent can list available robots, check robot availability, and trigger specific processes based on caller intent. It can also read job history to provide insights on automation performance and surface failed runs that need attention - turning the RPA control room into a voice-accessible interface.
COMPOSITION
Pick the job. The primitives light up.
Four UiPath assistants. Pick one and the blocks it runs on light up, and the create call attaches UiPath in the same request, the meter prices it. Or click any single block: every primitive sells alone.
One request. Tools attached. You pay the minute, not the connector.
THE TELNYX PLATFORM
Powered by the Telnyx platform
Every Telnyx integration runs on the same infrastructure: voice AI agents for conversation, inference for reasoning, SIP trunking for transport, STT and TTS for understanding and speech, and phone numbers for provisioning.
Voice AI Agents
Handle operations calls and interact with UiPath - triggering robots, checking job status, and creating queue items during natural conversations.
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Inference
Reason over caller intent so the agent can determine which UiPath process to trigger and what parameters to pass to the robot.
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SIP Trunking
Carry every operations call over Telnyx SIP trunks with carrier-grade reliability and global reach.
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Speech-to-Text
Transcribe caller requests in real time so the agent can capture accurate parameters for UiPath job triggers and queue items.
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Text-to-Speech
Read back job statuses, queue positions, and robot execution results in a clear, natural voice.
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Phone Numbers
Provision local and toll-free operations numbers in minutes, giving teams a direct line to trigger and monitor automations.
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Greenhouse
Optimize recruiting with voice-driven updates, scheduling, and candidate workflows.
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