Overview
Connect your voice agent with Zoho CRM to sync leads, contacts, accounts, and deals in real time. The integration allows your agent to create and update CRM records automatically from calls, log notes, and tasks, and keep sales pipelines aligned with live customer interactions. This reduces manual data entry, improves CRM accuracy, and ensures every voice interaction feeds directly into your revenue workflows.
How it works
This video shows how a Voice AI agent built on Telnyx voice automates lead creation in Zoho CRM. During the conversation, the agent captures contact details in real time, writes data into Zoho through tool calls, and confirms the new lead directly in the CRM interface.
Capabilities
The Zoho integration supports the following operations across core CRM objects:
Leads
create_lead
get_lead
update_lead
list_lead
Contacts
create_contact
get_contact
update_contact
list_contact
Deals
create_deal
get_deal
update_deal
list_deal
Accounts
create_account
get_account
update_account
Notes
create_note
get_note
list_note
Tasks
create_task
get_task
update_task
MORE INTEGRATIONS
Greenhouse
Optimize recruiting with voice-driven updates, scheduling, and candidate workflows.
Learn more
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