Resource Center | Page 3

Feature Highlight: Geomatch

Geomatch can help improve deliverability and increase the local experience of your customers.

Does the Current Brand of IVR Work for Today’s Customers?

Most IVR implementations simply aren't delivering a great customer experience. Here's why customer experience should be at the core of your IVR system.

[eBook] Transform Your Customer Experience with Number Lookup

Learn how to leverage next-generation number lookup tools to incorporate rich data about your incoming callers to your customer experience.

Telehealth Communications in Response to the COVID-19 Outbreak

Many providers are turning to secure global SIP trunking providers to future-proof their voice calling, SMS messaging and video conferencing offerings.

[eBook] Build a Smart IVR That Customers Actually Enjoy Using

Discover what you need to create smart IVR systems that improve customer service efficiency and help your clients retain more customers.

Feature Release: Twexit API

The Twexit API gives you the power to save on your messaging costs by moving your services from Twilio in minutes.

Feature Highlight: Number Pool

Telnyx SMS API is a programmable, feature rich SMS product designed to improve your messaging experience and lower your costs.

Effects of the COVID-19 Outbreak on Telephony Services Worldwide

Telephony carriers worldwide are experiencing network capacity issues due to increased demand in COVID-19. This may have some effects on Telnyx services

SMS Regulations: Your 5 Minute Guide

Violating SMS regulations can result in hefty fines. Follow our SMS Regulations guide to know how to get started on being SMS compliant.

SIP Trunking For Video Conferencing That Meets COVID-19 Demand

In this rapidly-changing world, reliable global telephony isn’t just important to your customers – it’s critical to their business continuity.

6 Tips: Choosing the Right Carrier for Your Call Tracking Application

Your voice carrier can either limit your capabilities, or empower you to innovate.

Build Two-Factor Authentication Using the Telnyx API and Ruby SDK

In this guide we’ll go over how to add two-factor authentication to your application using the Telnyx SMS API.

To Email or Not To Email? SMS is the Answer.

Adding SMS to your communication strategy can increase your customer engagement.

5 Features to Look for when Choosing a CPaaS Provider

The market for cloud communications is still young, so choosing a partner that can shape the market on your behalf positions your business for success.

8 First Date Questions to Ask a New SMS Provider

If you're looking for a new SMS provider these 8 questions will help you find the right one for you.

7 Ways to Differentiate Your Call Tracking Application

If you follow these best practices, your application will not only deliver outstanding call tracking & analytics, it will stand apart from the competition.

Spanish Government Temporarily Suspends Number Portability

The Spanish government confirmed that it would be temporarily suspending the portability of phone numbers.

Fortifying Your Voice Communications in a Remote-Working World

The world is in the midst of largest ever remote work experiment, & how business serves its customers now could have a lasting impact on future success.

The Call Tracking Market in 2020

Here are some key data points to help get a sense of the opportunity and value created by call tracking applications today.

Telnyx COVID-19 Response

Telnyx continues to actively monitor the COVID-19 outbreak. Our team has taken every precaution to continue operations of global service provider network

What is Communications Platform as a Service?

CPaaS is the intersection of cloud computing, software-defined networking, microservices architecture & real-time communications.

[eBook] Modernize Your Call Tracking Application for Today's Marketing

Build a call tracking application that helps businesses overcome their biggest challenges, understand their marketing, and maximize ROI.

Communications Should Not Be Internet Reliant

Should communications be reliant upon the internet? We delve into the topic and our analysis may be surprising.

Hosted SMS: How to Guide

A guide to start SMS hosting with Telnyx. Learn everything you need to know to get started.

Takeoff at Telnyx: Aoife Duffy

For Women’s History Month,I spoke to Telnyx’s Aoife Duffy about her experience of moving from Sales Development Representative to Customer Success Manager.

Demo: How to Make a TeXML Call Using the Telnyx API

In this guide, we’ll show you how to initiate a basic outbound call using the Telnyx API, and control the call using TeXML.

Twilio TwiML Conferencing on Telnyx

Using TeXML Translator, you can switch to Telnyx with your existing TwiML code and the Twilio SDK. Find out how.

[eBook] Accelerate Global Voice Connectivity

Internet services and tooling has broken down geographical barriers, enabling companies to reach a global audience easier than ever before.

Feature Release: Hosted SMS

In the US and Canada, you can now add Telnyx SMS to landline numbers without changing your existing voice provider.

HIPAA Regulations & SMS

There is strong demand for SMS communication in healthcare industry. It's important to keep HIPAA compliance in mind when designing your communications.